Using Open Sports
OpenSports is a simple and effective website and app, designed specifically for sporting organisations.
You’ll need to have an OpenSports account, linked to Coasties Pickleball Club profile, in order to join and pay for sessions. Here's some information to help you get OpenSports working flawlessly.
I already have an OpenSports account, what now?
Search for "Coasties Pickleball Club" when logged in to the app or go to our Profile page on the OpenSports website.
Click on the green “Join” button, and you're in!
Download the OpenSports app (optional)
The mobile app makes it easy to book into sessions in seconds – very important for our more popular sessions that book out very quickly. You can download the app for free using one of these links:
Setting up an OpenSports account
The sign-up process can be done in the app on your mobile device, but may be easier to complete on a computer.
Go to the OpenSports sign-up page on the website, or open the app, and sign up using your email, Facebook or AppleID.
You will get a verification email that will then activate your account.
Set up your payment details so that you can pay for your sessions in a couple of clicks.
It’s also a great idea to upload a photo of yourself in the profile section too. It makes it easier to put faces to all the names.
Link your OpenSports account to the Coasties Pickleball Club profile
You’ll need to link your OpenSports account to our Coasties Pickleball Club profile to book into our pickleball sessions.
- Go to the Coasties Pickleball Club profile page on the website, or search for “Coasties Pickleball Club” in the app.
- Click on the green “Join” button.
You can now access the details of all our sessions, and you will be able to join two introductory sessions before you need to sign up as a member of the club.
Registering for a session
Go to the Coasties Pickleball Club events page on OpenSports, or open the app on your mobile device.
Use the filters to show the events relevant to you and your grade level, and sign up or join the waitlist!
Cancelling a booking
Plans can change, and sometimes you might need to cancel a booking for a session.
People who register for a session that is already booked out are put on a Waitlist, and will be more than happy to take your place.
It’s good etiquette to cancel any bookings as early as possible to allow people on the Waitlist to get notified with ample time for them to take your place.
If you cancel more than 12 hours before the start of your event, you will receive a full credit which can be used towards your next booking.
Cancellations that happen within 12 hours of your event will not be refunded.
The Waitlist
If an event is full, you will be offered the option to “Join Waitlist”.
You can see your position in the Waitlist on your computer or in the app.
If someone cancels their registration, the place will be offered to the first person on the Waitlist. You will receive an email and a push notification if you are using the app, but you’ll need to act fast to ensure you don’t miss out.
Once the notification about an open spot has been sent out, you will have to respond within:
- 2 hours to accept it if the session is more than 16 hours in the future
- 30 minutes to accept if the session is between 16 hours and 1 hour in the future
- 10 minutes to accept if the session is less than 1 hour in the future
Syncing up your calendar
OpenSports maintains a calendar with all your pickleball sessions on its website and in the app.
You can sync this calendar to your own personal one if you want to see your bookings appear automatically.
Instructions on syncing your calendar can be found here.